As of 12/3/2022 each of our 135 properties has a primary account in this platform for access, communications, and voting (Level 1 User). Either you created your own account or the administrators established it and emailed you instructions.
When a house is sold, CSA Management, Inc. notifies the Association and includes contact information for the new owner. The Web Team sets up a basic account for the new owner and emails them information so they can refine their profile. The Web Team then deactivates accounts previously affiliated with the property.
Can a Renter Have an Account?
Yes! Although you do not vote in business (property owner) meetings, we hope you will be an active part of our community. We will set you up as a "Level 2" user so you can be part of Stoneridge's activities and communications. Register via the website and include a note in the Admin Comment field that you are not the owner or contact the Web Team with your information (name, address, phone number, email, yes/no to possible texting).
Can More Than One Household Member Have an Account?
Yes, login to your account and access YOUR PROFILE. There's an option to create Level 2 members affiliated with your household. (Currently max is 2, but if the community needs more, we can discuss.) Your vote for official association business - like election of Board members - can only be made by the primary (Level 1) member. Level 2 members can log in to the platform, view the neighbor directory, receive communications. These will each be shown as a listing in the directory (if they choose to appear).
Several households have only one account and display two first names in the field for directory purposes. Example: Smith, Tom & Alice
Can I Access My CSA Management Co. Account / Pay Dues Through This Platform?
No. Stoneridge Wells Branch POA contracts with CSA Management, Inc.to perform property management services which include managing the regular assessment (homeowner dues), Covenants, Conditions, and Rules (CCR) enforcement, liens, or other financial account matters. CSA Management Co. has its own, separate processes. This platform is used by Association leadership to provide a website, communications, and secure storage of members-only information as well as other features.
Privacy and Security